A. At this time, OnVUE tests may perhaps only be taken on desktop and laptop computer computers working Windows or macOS functioning units that meet these minimum amount specs.
When you connect with the Help Line, if you don't have your card amount, usually do not enter anything at all and hold out until eventually you might be questioned if you want to make use of your social protection range, day of delivery and PIN.
Most concerns can be avoided by completing a method take a look at and making sure which you fulfill all procedure demands ahead of time of tests. frequent issues consist of an unreliable internet connection and third-social gathering purposes wanting to operate in the course of your Test.
A. when you've completed the necessary Examine-in techniques and have done using images within your deal with, ID and surroundings, you will note the next message: You are almost completed Along with the Check out-in approach. following, you’ll be put inside a queue and may hold out momentarily although a proctor testimonials your Verify-in methods.
We deeply apologize for any inconvenience or confusion that these misleading practices might bring about. As a dependable business, we prioritize preserving the have faith in and confidence of our valued clients, Which explains why We've taken instant action to address this issue and prevent further harm towards the name of your WAVLINK model.
The check here proctor have to be capable to see you entry the phone. Any cell phone use in addition to speaking with a proctor is grounds for Examination revocation.
Important: Upon exam completion, you should completely near the OnVUE application right before leaving the webcam check out.
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You can not rise up and walk about or go away your testing environment, Except breaks are permitted by your exam software
For our goods where by maybe you have questions about accessing the management interface, We've developed this webpage especially for you to address your fears.
OnVUE does not guidance the use of tablets or touchscreens. As pointed out higher than, cell units are certainly not authorized and should be put away from arm’s achieve.
A. Yes. regardless if the screening Personal computer is locked down all through an Examination, you should still use CTRL+ and CTRL- to Amplify information nearly two hundred%. tend not to use touchscreen technological know-how Anytime in the course of your Examination.
A. No, given that the rescheduling functionality cannot be accustomed to change the Examination delivery technique. in its place, if you want to alter the supply method, it's essential to terminate the first appointment and after that timetable a completely new one particular.
you are able to elect to simply call our customer support hotline for Skilled right after-revenue services engineers to help you in resolving this issue.